Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders quickly and safely across the United Arab Emirates.

Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery across the UAE takes approximately 2–5 business days.

• Delivery times may vary depending on your location and courier service.

Shipping Charges

• Free shipping is available on eligible orders (where applicable).

• Any shipping fees will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available) so you can monitor your delivery.

Delivery Information

Please ensure your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delays

While we strive to deliver all orders on time, occasional delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances.

Damaged or Missing Items

If your order arrives damaged or you receive an incorrect or missing item, please contact our support team within 48 hours of receiving your order. Include your order number and clear photos of the issue so we can resolve it promptly.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help.